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Support Tools

Secure remote support, guided by DCX.

Open RustDesk only when a DCX technician asks you to begin a session. If you need help first, submit a support request.

Open Support Request Back to Client Access
Remote Access

Connect with RustDesk.

RustDesk for Windows

RustDesk is a fast remote support option for Windows and gives DCX a simple way to connect when a session is needed.

  • +Quick setup for Windows support sessions
  • +Free remote access option for a single support session
  • +Best when your DCX technician is already guiding the session
Open RustDesk See RustDesk Steps
RustDesk

Start a Windows session.

Follow these steps when a DCX technician asks you to use RustDesk.

1

Open RustDesk

Use the RustDesk button above to open the official RustDesk website.

2

Install or Launch

Open or install RustDesk on the Windows device that needs support.

3

Share Session Details

Provide your RustDesk ID to DCX and approve the connection only when you recognize the technician assisting you.